INTELSENSE system, business intelligence tools - by phuketsoftgroup
INTELSENSE is one of our designs. Phuketsoftgroup has been designed by a system that can help analyze social media behavior data to make it easier for business owners to work. Through the website system Supports usage patterns via computers, tablets and smartphones.
INTELSENSE is an essential tool in today's business. Also known as 'Social Listening', it is essential to market demand and the current situation. To improve From analyzing customer behavior from social media This tool will help users to analyze situations. That affect the satisfaction of using the service And including the image of the organization in a timely manner when there are various events that occur in real time It will let users know how, when and why they occur. From statistical data analysis
The work of INTELSENSE is divided into 4 steps.
1. Collect data
Collect data with keywords from a comprehensive and highly accurate system.
2. Screening
The system will filter out irrelevant information and garbage information 1 piece.
3. Analyze
Experts read the data, analyze and group the data according to its objectives.
4. Report format
Send reports in the form that customers want, for example, group recipients. Divide the submission section.
Benefits of Intelsense to receive
- Hear the voice of consumers who are dissatisfied with the brand Goods or services for correction And find the root of the problem Immediately
Before spreading out into Crisis
- Listen to consumer misconceptions and provide accurate information. Promptly To reduce the problem of misunderstanding in the product or
The service wins the hearts of customers by answering questions that the consumers are wondering about.
- Look for the needs of consumers online (Buying Signal) to lead to the target audience.
It also helps to create a positive trend for those who are pursuing similar products or services.
with Efficiency.
- Listen to the movement of the couple, whether it is an event, promotion or an institutional press release
online.